Order confirmation
A website order request becomes a confirmed order only after COXAM verifies product availability, photos, design, delivery timeline and final payable amount with the customer.
COXAM CUSTOMER POLICY
Terms & Conditions
Last updated: 23 August 2026
Customer-supplied content
The customer is responsible for supplying clear photos, accurate spelling and content they are permitted to use. Production starts only after required design approval and payment confirmation.
Pricing
Displayed product prices include the stated product configuration. Add-ons, urgent production, special packaging and delivery may cost extra and are confirmed before payment.
Delivery dates
Requested dates are preferences, not guaranteed promises, until courier serviceability and production time are confirmed. Delays caused by incomplete approvals, incorrect addresses or courier events are outside COXAM's direct control.
Acceptable orders
COXAM may decline unlawful, abusive, infringing or technically unsuitable personalization requests and will explain the available alternative or refund position where applicable.
Need clarification before ordering?
Contact COXAM with the product name and delivery pincode.