Service area
COXAM ships personalized gifts across serviceable Indian pincodes. International requests are accepted only after destination, product and courier availability are verified.
COXAM CUSTOMER POLICY
Shipping & Delivery Policy
Last updated: 23 August 2026
Home-delivery charges
Standard home delivery is ₹60. Home delivery is free when the gift subtotal is above ₹1,999, except gift hampers. Every hamper order carries the ₹60 home-delivery charge irrespective of cart value.
Free store pickup
Customers may collect orders from COXAM, Shop No. 05, Makwani Market, opposite Prathamesh Book Depo, Ravi Nagar Chowk, Amravati – 444605. Store pickup has no delivery charge. The pickup date is confirmed after production is complete.
Processing time
Production starts after the design and payment are confirmed. Each product page provides an estimated production time; weekends, holidays and bulk orders may require additional time.
Tracking
Courier details are shared after dispatch. Customers must provide a complete address and reachable phone number. Re-delivery or return-to-origin charges caused by incorrect details may be payable by the customer.
Damage in transit
Please record a clear unboxing video from the sealed parcel and contact COXAM within 24 hours if an item arrives damaged. Keep the packaging until the case is resolved.
Need clarification before ordering?
Contact COXAM with the product name and delivery pincode.